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Customer service

If you need additional information or help, please write to info@tulliahome.com and we will be happy to help.

DELIVERY TIME AND COSTS
  • Ready-made products are shipped within 1–7 days. If a product requires production time, we will contact you individually and let you know the expected delivery time.
  • Delivery is organised via DPD parcel lockers.
PAYMENT OPTIONS

The following payment options are accepted:

  • Credit Card: Visa, MasterCard, Discover, American Express, JCB, Visa Electron.
  • PayPal: Shop easily online without having to enter your credit card details on the website. Your account will be charged once the order is completed. To register for a PayPal account, visit the website paypal.com.
  • An invoice can also be sent by email. In that case, please contact us by writing to info@tulliahome.com
EXCHANGES AND REFUNDS

Products are accepted for return within 14 days from the moment they were shipped from TULLIA HOME. Products must be unused and undamaged so that we can accept them back, exchange them for another one or refund the purchase price in full.
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Shipping

  • Complimentary ground shipping within 1 to 7 business days
  • In-store collection available within 1 to 7 business days
  • Next-day and Express delivery options also available
  • Purchases are delivered in an orange box tied with a Bolduc ribbon, with the exception of certain items
  • See the delivery FAQs for details on shipping methods, costs and delivery times

Returns And Exchanges

  • Easy and complimentary, within 14 days
  • See conditions and procedure in our return FAQs

Drop Us A Line

We’re happy to answer any questions you have or provide you with an estimate. Just send us a message in the form below with any questions you may have.

Thanks for contacting us. We'll get back to you as soon as possible.

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